
STMVA® Training
What Our Delegates Say
In high-pressure healthcare environments, quality training saves lives and ensures safety. We are proud to deliver RRN-aligned STMVA (Safe and Therapeutic Management of Violence and Aggression) training that equips healthcare professionals with practical, ethical, and therapeutic de-escalation skills.
Read the experiences, feedback, and reviews from the frontline staff, clinicians, and support teams who have completed our courses.
Tutor Performance Scores by Category (Out of 5)
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Oct'25
Warrington
¬ The 3 days was important for our hospital and will be confident to put into practice if we ever need to use restraint
¬ George and Geno were really friendly and supportive while also making sure the learning was fun and informative
¬ Very proactive, takes care and consideration of the participants health and needs
¬ Good informative courses tutors kept the tuition at a good level of understanding. Enjoyable and feel positive in the achieved outcome
¬ This was a great training, well presented very practical. The tutor was quite knowledgeable. Great
¬ Very informative and helpful. I learned a lot from this course. He was so helpful.
¬ Your passion for learning disability was fab . Next time please mention the relevant literature. Best practical teaching I've experienced todate outside of the criticism.
Nov'25
Warrington
¬ Very thorough and in depth. Knowledgeable
¬ Training was really good and informative, I enjoyed it thanks you 😊
¬ Very thorough and passionate
¬ He was very explanatory. It was a great experience.
¬ This course was incredibly impactful, and the instructor was very detailed and professional.
¬ The tutor made us believe in ourselves and he was so patient while teaching.
Dec'25
Manchester
¬ I would like to say that their style of tutoring it's a world class act I really learnt a lot from the both of them and and I feel really comfortable of putting my training in to place at work
Dec'25
Liverpool
¬ Tutor is so well organized
¬ Tutor was very knowledgable I feel like I learnt a lot
¬ Course well handled and professional
Dec'25
Warrington
¬ Good communication. Excellent course
¬ Very supportive with directions
¬ George is an amazing tutor and has made it possible for me to gain confidence in completing this successfully and with sufficient knowledge to take back into practice. Well done and I hope to have him as my tutor next year when I attend the refresher
¬ Very knowledgable and supportive to participants during period of oberservation
¬ Clear explanations, I liked being able to ask questions and also give feedback. The holds were relevant. Good knowledge. Breaks were sufficient
¬ Both tutors were really knowledgeable, patience and professional
Jan'26
Warrington
¬ Found the course very thorough and enjoyed the enthusiasm of trainer. I feel prepared to use this in practice if necessary
¬ He was very comprehensive and ensured we all had the correct skills before progressing. The first day I thought that he repeated himself a bit too much but he was great after this
¬ Course was very in-depth enjoyed it
¬ He his practically good and friendly with teaching. Carried everyone along and make sure people are safe
¬ George was brilliant, he was intense but in an informative and positive manner that expanded my learning. I felt comfortable to ask questions throughout the training. I thoroughly enjoyed this training !
¬ Highly knowledgable, thorough while keeping things from being overwhelming. Proceeded at a good pace for every individual, was safe and respectful while conveying the importance of situations
¬ Professionally delivered training that positively exceeded my learning . Adapted learning styles visual and written. Realistic practise practical sessions that consolidated my learning. Excellent training
¬ Very Knowlegable, Enthusiastic and professional
¬ Very passionate and commited
Jan'26
Liverpool
¬ Excellent training! Had a wonderful day with a lot of knowledge passed along
¬ Excellent Course would like to do again
¬ Very helpful and knowledgeable. Really enjoyed the course
Jan'26
Burnley
¬ Enjoyed the course, tutors made the training fun and very engaging. Only down fall was the venue as it was cold
¬ George and Geno have provided invaluable assistance in facilitating my understanding of this course's content and guiding me through the theoretical components. Consequently, I now possess a comprehensive understanding of optimal support strategies for the individuals I assist, and I am well-prepared to manage incidents effectively. Thank you.
Feb'26
Warrington
¬ The tutor was exceptional and quite experienced in the field.
¬ They are both a great team, very helpful and made the training easy. Thank you both
¬ Amazing teaching very explanatory, knowledge and interesting course.
¬ The tutors were amazing in all the training lessons, will recommend anytime looking forward to seeing them again
¬ They are fantastic tutors. Patient, appropriate, supportive and graceful while at it. They delivered such exceptional service
Mar'26
Liverpool
¬ George was very helpful with supporting us to look at the right skills for the people we support and also troubleshooting skills to support TNA development
¬ Really enjoyed the 3 days George was very helpful and supportive with looking at person centred skills for the people in our service. Appreciate the time he gives and the alternatives to different relevant scenarios
¬ Brilliant, George & Jeno kept it interesting & we’re both very helpful.
¬ They was very informative and they knew a lot of everything we asked and they was the best tutors I have ever had. Such a delight getting taught by them
¬ Great knowledge and good teaching methods and has helped expand my learning around a serious and important subject
Mar'26
Warrington
¬ George and Geno were great tutors, they were informative, the pace of the session was great and they both showed lots of compassion
¬ Very knowledgeable and had a bit of banter, very enjoyable
¬ Excellent course, covered all areas an answered all queries an questions, very enjoyable
Mar'26
Macclesfield
¬ Really good communication, fabulous training
¬ He was very good, engaged everyone in the room and the course was interesting
Mar'26
Liverpool
¬ They are really nice and focus on explanatory. They followed the course module and ensure participation
¬ Excellent trainer great use of tone and pace, full empathy when needed and great control of the class. Natural engagement, one of the best sessions to experience thanks
¬ Very good and informative course
Mar'26
Warrington
¬ Good and approachable guys; helped my confidence get better with this type of training and scenario
¬ They were both very knowledgeable and approachable. They were prepared and organised to deliver the training. They were welcoming and appropriately engaging throughout. There was one or two times when sessions could have started earlier, I’m not sure what the reason was for this. The roles could have been more balanced in terms of transitions, but overall I enjoyed the training and looking forward to developing further
¬ Wonderful and also down to details in making sure that we understand everything about STMVA and Breakaway
¬ They were excellent at their delivery, in short this is one of the best training sessions I have ever been
¬ Veey good and showed a very tolerant andcaring attitude towards suppoet workera
Apr'26
Blackburn
¬ They were thorough and very skilled in what they teach
¬ They where both lovely and easy to ask questions
¬ Paul didnt always seem willing to listen to our experiences and points of view based on individuals experiences
¬ I found alot of what Paul was saying was not revelevant to what the topic was at that time, this lost effect and lost concentration
Apr'26
Liverpool
¬ Really knowledgeable within the training. Excellent at all times. Kept professional not too serious at all times. Great training programme
¬ Both really approachable and knowledgeable. Also very supportive throughout the course
¬ They are professional in their duties
Apr'26
Warrington
¬ Very knowledgeable, friendly & accommodating
¬ Both regularly checked learning and that people were ok during physical bits
¬ Really enjoyed the training , trainers put us at ease, knowledgeable and made training goid
¬ Really enjoyed the course , tutors went at our pace was not rushed , really hot weather so they kept us hydrated
¬ Great session and learned some new techniques
¬ Paul and Geno were excellent to work with and made the day fun
¬ Amazing tutors really enjoyed the 3 days, very considering kind and enthusiastic
¬ Good trainers and thought about everyone’s feelings
May'26
Liverpool
¬ They were fabulous and wonderful trainners
¬ Clear explanations, supportive approach, and very well delivered. I feel much more confident after the session. Thank you for your impact
¬ Both tutors were incredible! Patient and helpful at all times
May'26
Warrington
¬ Very relaxed, so we learnt a lot quickly without feeling pressured or under stress. Really good trainers - thank you
¬ Geno and John were friendly, welcoming, professional and knowledgeable. They always checked if anyone had any injuries to report and appeared to really enjoy teaching us. I would recommend these trainers to others and hope we get them again next year! Thank you Gena and John!
¬ Very informative and made us all feel at ease
¬ John and Geno were great tutors enjoyed the course which don’t normally
¬ Really enjoyed the 3 days they made you feel relaxed
¬ Very happy to have been taught by John and Geno. The training was excellently delivered. Both tutors know their subject in and out. The very best of all tutors I have had, since doing the STMVA training. Thanks to John and Geno 👍🙏
¬ Very Professional, Informative & Helpful
May'26
Macclesfield
¬ Really enjoyed it very knowledgeable
¬ Training was very good
¬ Training was interesting
¬ Well presented
¬ Really good training
¬ Lovely and friendly
May'26
Burnley
¬ Made course very fun and interesting.
¬ Excellent training course delivered really well
¬ Very good trainer
¬ Friendly and educational
¬ They were engaging and interacting classes
¬ Brilliant very accommodating
May'26
Blackburn
¬ Breakaway training has been really good. The sessions are clear, well organised, and very practical. The tutors are excellent supportive, knowledgeable, and easy to learn from. They explain things well and make sure everyone is confident before moving on. Overall, it’s been a positive and valuable experience so far
¬ Was well informed and enjoyed
¬ Great session
¬ Very knowledgeable, has to fully explain in different ways if needed. Easy to approach. Very helpful welcoming
¬ The sit down non - physical educational parts of the course were very dry and not particularly neurodivergent friendly and repeating educational courses already completed in-house previously.Trying to take notes off screen and comprehending speedy read throughs and tutor imput is difficult all at once. *venue lighting and writing materials problematic which exasperated the situation. This isn't any criticism of the tutors who were excellent but a lot of the course content was recieved, in relation to the views of many of the staff attending, in a way thst specifically infringed on time that could be spend on more thorough restraint and breakaway techniques. Tutors were excellently regarding the restraint and breakaway side of course. Always supportive, giving deeper insight and thought provoking.
Jun'26
Warrington
¬ Course was good with lots of information
¬ Great teachings
¬ Very knowledgeable and helpful thank you
¬ Was really good explained really well
¬ They were great and explanation was great as well
¬ Professional and adapted well fit weather
¬ Very good teaching style
¬ Excellent, really explained it well
¬ The tutors where very supportive and had amazing knowledge
¬ Both really lovely and accommodated for the heat. All techniques explained very well. environment felt safe and friendly. It was a good refresher and I feel confident now
¬ Theu are amazing. Very nice, supportive and have a lot of knowledge. Very helpful
¬ Thanking you for the putting a lot of effort to make me understand the concept easily
Jun'26
Blackburn
¬ Very respectful and understanding helped loads very good tutors
¬ Tutors were fantastic under the circumstances around the heat
¬ Tutors where fantastic and very good communication and thoughtful to everyone with the heat
¬ Very friendly 😊
¬ Great session
¬ Really good course, the tutors managed well during a heatwave and really looked after us
¬ Tutors was fantastic and the session was not boring, they constantly engaged with us to keep it more entertaining and the session flew by while learning all the things to help us in our job. I am walking away understanding a lot more than I originally knew. Thank you for a great teaching session!
¬ Tutor is knowledgeable about the training , and made leaning seamless and easy
¬ Knowledgable and informative
¬ The tutor has insight into the course and was really good at explaining the course
¬ The training was well presented
¬ George and Genoveve where fantastic
Jul'26
Warrington
¬ Very good at explaining to each person and working at their pace
¬ They were supportive and explained the concepts clearly
¬ Good method of training, very insightful
¬ He’s amazing and full of energy to teach and making sure am getting it. Thank You George
¬ Amazing teaching from two really lovely engaging people. Very comprehensive and informative while having a relaxed approach. Thank you!
¬ Really good and knowledgeable very approachable
¬ Course was very detailed and covered everything and explained very well thank you
¬ Amazing training. Enjoyable and informative thanks so much
¬ It was a very good experience
¬ It was a great experience, and the tutor was extremely 👍 great!
Jul'26
Prescot
¬ Enjoyed the training, lovely tutors
¬ Really good and engaging
¬ Lovely course, highly recommend
¬ John - Seemingly a little abrupt at first which left members feeling momentarily embarrassed but was soon explained/ rectified. Overall very positive, upbeat and down to earth. Clear & precise
Aug'26
Lancaster
¬ Fantastic course, which really meets the needs of our property
¬ They done a great job met all our expectation
¬ Very informative, brilliant facilitators
¬ Very relevant course, needs to be done at least once a year
Aug'26
Warrington
¬ They were fantastic. Learning pace was absolutely great
¬ It's genuinely the most thorough course I've done in years..
¬ Good, knowledgable, thorough
¬ Very explicit course,easy to learn and understand,the tutor showed us in an easy way all the exercises for everyone to understand and be able to practice in a safely manner
¬ You were both great and so patient with us all
¬ George was a Great professional very concerned about the safety and wellbeing of myself and my service user's.I highly recommend his teaching skills.
¬ Very friendly and knowledgeable. Carried everyone along.
¬ I enjoyed the TMVA course. It was engaging, enthusiastic and very thorough, while still being easy to understand. The support throughout the course was excellent, and I felt my individual needs were listened to and met. I gained a lot from the course and feel much more confident as a result. Overall, a fantastic and supportive tutors !
Sep'26
Warrington
¬ Inclusive - supportive - made the course interesting
¬ George was skilled and passionate about the approach. He was helpful and patient
¬ George is an extremely knowledgeable and competent tutor. He was able to support me in my training in an adaptable way to meet my learning needs and style. He is great at listening to concerns and breaking down the steps in a manageable way that instills the learning. Would definitely recommend George
¬ George was great, he kept us engaged throughout the whole three days, I really enjoyed when he made the holds realistic and struggled a little bit to show how it may happen in our services. Hope to see George again next year
¬ I have never had such confidence with this training. The way he taught and explained the skill is just beyond measure. Everything just sticks in your heard. Looking forward to embrace the skills in practice.
¬ George was very thorough and knowledgeable and was good at demonstrating. He worked with us to make sure the pace was right, we had understood etc
¬ George is a very decent tutor, he listens and answers every question and ensures everyone is involved. Thanks for being such an excellent tutor
¬ George was excellent in all his delivery approaches, including how he broke down the tasks making them easier to digest, good demonstrations with the techniques and safety aspects, inclusive of everyone un the group (from my observations) and maintained despairing of the tasks in hand but keeping it friendly and professional, much appreciated, Mark 😊
¬ This is the second time I have had George as a tutor, I have worked for the company 12 year. And never had a tutor like him. He is friendly,approachable and very good at teaching. I have learnt so much from him and only now do I feel confident in my role, as I now feel confident and knowledgeable regarding TMVA. Sorry to hear he may not be here next year and who ever takes over has big shoes to fill. I hope they continue to be as competent as George. Thanks George. Lisa
¬ The tutor was strict and abit bossy he did not take in fact that people did not use the skills which we were taught he needs to understand that not everyone likes to be shouted at for not knowing a move or how to make a hand move need to lighten up as he can come across to bossy and is not nice to be single out in front of everyone for moves they have not had to use in nearly ten years of working at Millbrook which is very good on our part so he should thank us on not having to use TMVA.
Sep'26
Prescot
¬ Course was delivered clear and consise .Tutors were patient and informative
¬ Very interactive and engaging. Quality delivery of theory and good demonstration of practical sessions..
¬ Great and informative course. Lovely tutors, thanks for the day
¬ It was an interesting training and very helpful for my work
¬ They were amazing and impacted us with good knowledge also the breakaway technique where given safely
¬ There teaching is very understandable
¬ Shared good experiences
¬ Great teaching very easy to follow and understand. I struggled understand something George was more then happy to explain things more dept for me to understand. I am very grateful for both George and Gemma's support
¬ Really clear instructions and explained everything in detail
¬ The training was educating and impactful.
¬ The training was interesting, fantastic and very satisfactory
¬ He training was so intensive and explanation was give in such a way that everyone understood
¬ They are very calm and friendly
Sep'26
Blackburn
¬ Really informative , had a laugh along the way
¬ Answer any questions we had
¬ Knowledgable about the course
¬ Tutor was very knowledgeable and helpful
¬ Good knowledge and great skills. Great method of teaching
¬ Absolutely amazing tutor! So much knowledge and really kind and caring! :)
¬ Really good learning experience. Wouldn't change a thing
¬ Excellent method of tutoring and very friendly and accommodating
¬ Great course learnt new things
¬ Lovely people easy to ask questions wouldn’t change anything
¬ Our tutor have been absolutely brilliant in delivery the training. I now have more confidence going back to my service to apply all i have learnt if need be
¬ Was very accomidating of my needs and any support required. And gave very informative answers
¬ Thank you for the training to give us the skills to help us protect ourselves and the people we support
Sep'26
Accrington
¬ Very informative. Great information
¬ Well presented with good knowledgeable content as well
¬ Lovely people, lots of engery from that both, kept the training lively and flowing throughout the day
¬ Great and funny
¬ The teaching was great and engaging
Sep'26
Wirral
¬ LOVELY AND TAUGHT IN A FUN MANNER THANK U
¬ Experienced and very knowledgeable
¬ They are very interactive and engaging
¬ Very useful information to learn
¬ Excellent tutors i learnt a lot
¬ Really enjoyed this training trainers were very helpful and enthusiastic learned lots of life skills today thank you so very much
