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STMVA® Training
What Our Delegates Say

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In high-pressure healthcare environments, quality training saves lives and ensures safety. We are proud to deliver RRN-aligned STMVA (Safe and Therapeutic Management of Violence and Aggression) training that equips healthcare professionals with practical, ethical, and therapeutic de-escalation skills.

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Read the experiences, feedback, and reviews from the frontline staff, clinicians, and support teams who have completed our courses.

Tutor Performance Scores by Category (Out of 5)

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Apr'24
Plymouth

  • ¬ Excellent teaching skills

  • ¬ Jobs adverts after trainings for those still in search of jobs

Apr'24
Cullompton

  • ¬ Course Tutor performed excellently well.

  • ¬ He was really keen to teach us from his depth of knowledge and it was very interactive session

May'24
Potters Bar

  • ¬ Great presentation and will recommend him to anyone who requires his expertise

  • ¬ Excellent tutor and excellent practical materials used

Jun'24
Ellesmere Port

  • ¬ The tutor was good

  • ¬ All clear and well delivered. Thank you.

  • ¬ Loved the tutors teaching style and knowledge

Jul'24
Stoke-on-Trent

  • ¬ Both tutors were excellent

  • ¬ Everything was super clear and not boring

  • ¬ Everything was ok for me

  • ¬ The cause was well delivered

  • ¬ I feel more confident about walking to anywhere at work place with this knowledge I gained, thanks to both my tutors

  • ¬ Adding social aspects to the residents daily activities like art classes or organising group walking

  • ¬ Very good illustrations

  • ¬ The course tutor was excellent

  • ¬ I am happy 😊 you are keeping the best teaching thanks

Jul'24
Plymouth

  • ¬ Indeed it was amazing. Attitude, manners and approach during the physical training was topnotch

  • ¬ He was very very detailed, he break every words and demonstration to my understanding

  • ¬ Physical materials containing the course content could be helpful for the learner as well

  • ¬ 100% good at what he does

Jan'24
Plymouth

  • ¬ The presentation should have more illustrations

  • ¬ There should be more videos

  • ¬ My tutor was well-informed and educative

  • ¬ He’s competent, friendly and well informed about the programme. He’s teaching method is unique.

Aug'24
London

  • ¬ No improvement needed! George was understanding and knowledgeable and went beyond the call of duty to help us facilitate this bespoke training. He wasalso honest and direct which is what is required when delivering this type of training.

Aug'24
Coventry

  • ¬ The course has teach me how to defend myself and the service user without any harm.

Aug'24
Liverpool

  • ¬ A friendly tutor. George Popa

  • ¬ The course is excellent and crucial for my work functions

Sep'24
Plymouth

  • ¬ It was a perfect training, delivered by a perfect tutor, at a very perfect place and in a very perfect condition

  • ¬ Some of the wording on the slides for Stages could be different, And also " Present the head" Could be changed So that it does not come out In aninappropriate manner

  • ¬ Tutor was very professional and knowledgeable

Nov'24
Stoke-on-Trent

  • ¬ Tutor was excellent, Tutor had good knowledge about course contents. I appreciate Tutor for putting all efforts throughout the entire course

  • ¬ Got knowledge about and how to handle with neorologically challenging behaviour

  • ¬ Tutor able to demonstrate skills well

  • ¬ Learnt so many additional skills during those training sessions and am so pleased

  • ¬ I can't identify any areas for improvement. I would love to attend future courses for FYS in the future

  • ¬ Pationly exlplain and kindly

  • ¬ My learning experience was brilliant beacuse the way of delivering the course content was effective and efficient.I have been given all the answers of questions that i asked during the session. I learnt the skills about the physical practice which i didn't knew them before. During the course it was good to share the experiences to polish the skills and knowledge about course content discussed today

  • ¬ The course has been interesting thus far, the ability of facilitators to keep me involved and motivated has been absolutely amazing. I have offered numerous opportunities to practice and horn my skills and prompted to think about risks associated with any physical intervention. Going forward, I'm looking forward to the theory side of learning to consolidate all my learning experience

  • ¬ Not bad it has helped me to learn about more skills when ever am with a dementia patient I have learned a lot it will help me to achieve more knowledge

  • ¬ I did this training 6 years ago and it was a good refreshing course. The trainers were very professional. Very helpful for the people who needed more time to learn the physical skills. At the end of the course, I think, we all realised that is not a waste of time , but it is very important course for our safety

  • ¬ Well, l can't really thank you enough for all the efforts and the actions you guys demonstrated on the training hall... it was an excellent one.The training was so fantastic and amazing. It's really a good professional/ physical skills experience training. It's a compliment for you trainers. l had a great fun, but haven't said that, l was also delighted and determined to really engaged on the skills that we were asked to do. Even though l have had similar training years back does not stops me from re- refreshing my knowledge and experience when it's needed. However, l enjoyed and appreciated your efforts in training us and also our efforts as a team to learn. I wish to get engage more on the theory part. Thanks once again

  • ¬ It was excellence l have a good time l enjoy it and learning More as it’s my first time l experience a lot of things thank you so much l appreciate

  • ¬ The first day of the course was incredibly informative and engaging. The teaching methods were adaptive and supportive of my preferred learning style. My theoretical knowledge wasn't great to begin with as it has been a long time since I completed similar training, however at the end of the first day I felt more confident in my knowledge of the theory underpinning the course content

  • ¬ The course and its modules were really helpful to understand the challenges face in ABI patients and their families

  • ¬ Really enjoyed the course and learned lots of new skills I didn’t know or have but now in feel confident an comfortable knowing theory as well as practical skills

  • ¬ I learned about safety,how to protect myself and others (residents) how to be kind in the same time and how to be patient

Nov'24
Chester

  • ¬ The physical skill was top-notch for me. I never knew there was a training that teaches how to protect ones self from an aggressor( the patient) in the mannerit was taught. It was a great experience

  • ¬ My learning with Mr George was apt and sound.I like the facts he spoke very clearly and not using the British accents.Having hearing difficulties, I was wondering if the tutor is going to be heavy on British accents but I was glad Mr. George spoke in a very clear accents that I understood every thing he taught us.Regarding the physical training, I must admit that Mr. George's manner of training is charismatic and enthralling.He made certain to repeat every training a number of times so that we can grab it the very best way we can

  • ¬ My experience on the online session and physical session was a great one. I got to understand that mental health goes beyond dementia and other visible traits of mental issues out there. This course covers a wide range of mental health challenges which I had never learnt before. The physical session was fascinating. I was able to grasp what the teacher taught and I feel confident about getting a mental health job to harness what I have learnt

Nov'24
Plymouth

  • ¬ It has given me more skills as to how react to aggressive behaviour and maintain both my safety and that of my clients

  • ¬ The tutor has good teaching skills and experience, attitude, knowledge and very willing to listen to questions and answers to satisfactory. Thumbs up

  • ¬ The training was excellent. I really appreciated the practical exercises and the focus on de-escalation techniques. However, I think having two trainers could further enhance the learning experience. Two tutors could provide different perspectives and approaches, which would be really beneficial. Perhaps you could consider incorporating more group discussions and role-playing scenarios to encourage active participation. Additionally, providing more detailed handouts or a digital resource could be helpful for future reference. Also providing sweets/gum so as to avoid breath contact

  • ¬ During the theory learning experience I couldn't understand some of the things , especially the terminology used until we started to do physical practice, I had to fully understand both the theory and practice. To me this course has put me in other level and I am now confident because I have learnt some essential skills in this field

  • ¬ The STMVA training was a comprehensive experience, both intellectually and physically. The theoretical sessions provided a strong foundation in understanding the underlying principles of de-escalation, personal safety, and behavior management

  • ¬ The training was a valuable experience. The theory sessions provided a solid foundation in understanding de-escalation techniques, communication strategies, and risk assessment. I particularly appreciated learning about the importance of body language and verbal cues in managing challenging situations. The practical sessions were equally beneficial. They allowed me to apply the theoretical knowledge in a hands-on way. While initially, I felt a bit apprehensive about the physical techniques, the trainer's guidance and support helped build my confidence. One suggestion for improvement would be to incorporate more group discussions and role-playing scenarios. This would provide opportunities for learners to practice their skills in a safe and supportive environment. Additionally, a more detailed handout or digital resource could be provided as a reference

Dec'24
Plymouth

  • ¬ Keep your teaching skills up

  • ¬ I learned key skills in de-escalation, risk assessment, and therapeutic approaches to manage aggression, communication, and maintaining safety. We practiced self-protection techniques, ethical restraint use while adhering to legal and ethical standards.  It was well structured and comprehensive with no immediate suggestion for improvement

  • ¬ My learning experience has been a blend of theoretical and practical understanding, i had the opportunity to apply the theories i learned in a real word scenarios

  • ¬ It was very explanatory and straightforward, making it easy to understand and the physical practice skills made it unforgettable…

  • ¬ The learning was very easy understand and I am confident now

Jan'25
Potters Bar

  • ¬ He performs well in his job and should continue to do excellent work

  • ¬ Nothing to say everything was perfect. Thanks

  • ¬ Everything in the course was excellent. I feel that all aspects were well covered, and I didn’t encounter any issues. The structure, content, and delivery were allvery clear and informative.Comments About the Course Tutor:The tutor was fantastic. They were knowledgeable, approachable, and provided great guidance throughout the course. I appreciated their clear explanationsand how they made complex topics easier to understand. The support they offered helped me feel more confident in my learning

  • ¬ The course location and the trainers are on point and should keep it up

  • ¬ Tutor is well skilled

  • ¬ It should be at least 3 days or more cause

  • ¬ Regular practice is key and as the tutor promised we shall need to contact him anytime we require his assistance

  • ¬ All I could say is that the tutor is so competent that he has demonstrated to us that he is quite able to deliver an excellent tutorial Course that's a lifesaving training for our safety and for the safety of our Service Users. His level of delivery is excellent and must be the envy of the Care Quality Commission.I hope the Care industry will Soon recognise your good work and give other Healthcare professionals a chance to develop themselves for their own safetyand for the people they serve and Support. Congratulations to you and your dynamic team

  • ¬ Use microphones for large groups

  • ¬ Course tutors were excellent in performing and answering questions

  • ¬ We need clips for the various interventions as various parts, can be easily forgotten in weeks. These involves the breakaways and restrictive practices

  • ¬ I am satisfied with the delivery and duration of the course

  • ¬ It would be a good idea to have completed some of the activities as part of the course which you tried to do by the way. Other than that, it was a good course thank you

  • ¬ Wish the course was longer

  • ¬ Keep up with the good work.

Jan'25
Plymouth

  • ¬ The system is fantastic and satisfactory

  • ¬ Superb performance and had increased my level on confidence

  • ¬ The learning has impacted the knowlegde of positive approach to aggression or violence in the progress of my job with clients who have mental challenges.It has taught me how to protect myself, client and other team members from injuries and working safe.

Jan'25
Stoke-on-Trent

  • ¬ It's my first time to join the HCA I got more knowledge and confidence to work with HCA and I didn't know before how can I defend my self or protect residents and my self

  • ¬ Today more learning and practical training about safety to sit or walking residential or client and am so happy about technical now I have more confident to work with other staff with confident

  • ¬ The theory part was well explained and physical practice was wonderful

  • ¬ I really enjoyed the theory so much considering various scenarios provided and the physical skills were so much helpful through several practicals we did. I really appreciate the entire programme. Tutors were fantastic in delivering the stuff

  • ¬ I learning new skills theory and experience Thank you for all

  • ¬ I really appreciate the teaching both the practicals and physical skills what l thout through this training thanks

  • ¬ I was learning more important lessons as well as physical and Theory . Always our tutors guide us with best self gardening advices .The way of teaching lessons and practices of how to hadle the residents was very clear and understanding

  • ¬ The theory was well explained,was able to understand and answer the questions asked,the session was educative.The physical skills practice session was engaging and well guided and understood

  • ¬ It was very good because,it makes me understand a lot of things and also it will make the work alitle bit easier for me during work when this implications happen

  • ¬ Today we cover more of practical techniques on how to handle the residents in different situation it was really helpful to use it in different circumstances thank you so much we have a great time together see you on the next course

  • ¬ Learn a lot both practically and theoretically concerning Restraining, De-escalation, Laws guiding restraining and Practical part of it.It was a well informative session

Feb'25
Plymouth

  • ¬ I believe the course was very well structured, and I feel that the tutor did an excellent job in covering all the necessary areas. The balance between theory andpractical application, including hands-on practice with physical restraint techniques and a focus on de-escalation and communication strategies, wasparticularly beneficial.The tutor’s clear explanations and real-life examples helped me understand the material in a way that felt both informative and engaging. The interactiveapproach and willingness to answer questions throughout the course made the learning experience more enjoyable and meaningful.Overall, I don't have any specific suggestions for improvement as the course was thorough, and the tutor was very effective in delivering the content. I feelconfident that I have gained the knowledge and skills needed for handling challenging behaviors in a safe and respectful manner

  • ¬ Developing a virtual video for people to always refresh thier knowledge

  • ¬ Overall, the training provided me with a strong balance of theory and practice, helping me feel more prepared and confident in handling challenging situations in a safe, respectful, and professional manner

  • ¬ Learning and answering the teory questions has add more knowledge and skill to my understanding how to be prepared for the work. Do and don't actions in a role of care worker. Thank you

  • ¬ The theoretical aspect of the learning really opens me to the world of the training so getting into the physical learning makes me feel like I’ve been there before. It’s a great learning experience

  • ¬ At first, I was uncertain about applying physical techniques safely and ethically, but the training emphasized de-escalation and minimal force. This experience has strengthened my confidence in managing challenging behaviours while ensuring dignity, safety, and professionalism in my approach

Mar'25
Plymouth

  • ¬ To create more awareness about the importance of this programme. How it will help clinicians have broad and indepth knowledge of mental health

  • ¬ The learning process has been an amazing one Detailed theory, and I love the fact that it came with books to make studies much easier. The theory is very packed , and if possible,if there can be a summarised explanation it would be of help.The physical class made the theory I learnt simple and more understandable

  • ¬ The learning experience was indebt intensive and highly focused.The tutor succinctly explained it down to every students understanding.He taught us about physical intervention, the principles as we as restraint and breakaway techniques.It was a great and. What I learned so far was immense and profitable.I feel like expert already in the field of mental health

  • ¬ Highly insightful learning materials covering all aspects. This has given me a profound learning experience. I'm Knowledgeable in all subjects

Mar'25
London

  • ¬ The course was refreshing, I also learnt some new strategies and perspectives of handling challenging situations

  • ¬ This course is truly for our safety, helping to manage and de-escalate anger, aggression and violence.. Had an amazing learning session with the trainers knowledgable to teach us PBS person centred and safe way to carry out retrain which is the last resort when everything else have been tried and failed

Apr'25
Plymouth

  • ¬ Excellent training and tutor

  • ¬ Snack to be made available to participants to allow full concentration

  • ¬ I have been able to learn about violence, restraint, safety, communication and dignity

  • ¬ The course has been an eyes opener to management of human crisis both physical and theory, above all I had a better knowledge and more equip than before

Apr'25
Potters Bar

  • ¬ Honestly, my tutor was excellent and highly attentive to detail, ensuring that knowledge was effectively transferred at every stage

  • ¬ My class experience was great but at the first I was trying to figured it out if I can do it or not but after some training I am now confident that I can do it and I am also familiar with some of the things and equipment's and I also have time to practice a lot and understand things

May'25
Potters Bar

  • ¬ The materials were very resourceful -Teaching technique was very good -Tutor was patient, never hesitated all my questions, ensured I was safe throughout the session and very knowledgeable

  • ¬ The theory provided a good insight into what the course was about but the practical session gave me more clarity. It was a very new experience for me but also very useful. I saw the importance of learning such skills, it also mattered that the safety of the patient remained paramount.

May'25
London

  • ¬ The training has helped to further improve my learning curve. It established and reinforced the importance of risk assessment, duty of care and duty of candour. It makes working within the healthcare more productive in terms of signposting my consciousness to the relevant regulations and what is expected of me as a care giver or professional

Jun'25
Potters Bar

  • ¬ The theory part has been really helpful, I learned how to understand and handle challenging behaviour better. The physical practice was a bit tough at first, but it made me more confident in using safe techniques. Before the course, I was nervous about the physical stuff, but now I feel ready to use what I’ve learned

  • ¬ My learning experience has been positive overall. During the theory sessions, I found the content clear and well-structured.I found some topics required extra focus, but I was able to manage with additional reading and support when needed. During the physical skills practice sessions, I enjoyed learning hands-on techniques such as manual handling, assisting with personal care, and using PPE correctly. These sessions really helped me connect theory with practice. I felt nervous at first, especially with tasks involving direct contact or equipment use, but I improved as I practised more and received constructive feedback from the instructors

  • ¬ My learning experience so far has been comprehensive and insightful

Jun'25
Plymouth

  • ¬ I really enjoyed the course. I thought it was well planned and layed out, easy for me to follow this course, I have found that I am an experiential learner. The vast portion of my learning comes from experiencing things in the moment, and lessons and Kudos to my Tutor,He’s a great teacher

  • ¬ Before joining the course, one of my concerns was how I would cope if a real-life incident required restraint. Through the training, I feel I have developed both the knowledge and practical skills to approach such situations more calmly and safely. I now recognise that the emphasis should always be on prevention, de-escalation, and person-centred approaches, with physical intervention being the absolute last resort

  • ¬ I have understood and learn more techniques in Prevention, management of aggression and Violent

  • ¬ I had a great experience

Jul'25
Birkenhead

  • ¬ George was very informative and I feel confident in all areas of the course

  • ¬ Really enjoyed the training, very informative both the theory snd practical

  • ¬ I have leant few things which at time turn forget which has come to my reflection for both sections

  • ¬ The tutor was great and everything was well delivered and understood

  • ¬ My theory experience was explicit, also the physical skills,the breakaway section was clearly incorporated and understandable

  • ¬ The learning experience was great throughout the theory exercise it was very informative. The journey through the physical skills practice session was eye opening

  • ¬ I have learned by doing this course as in have to safeguard myself and others as well

  • ¬ I've learned about importance of personal safety and how to recognise signs of escalation of dengerous. Course content theory regarding ethical and legal issues. We learned about effective communication and de - escalation techniques and their role in prevention.Physical practice giving me practice skills how to manage aggressive behaviour.Combination knowledge and practice in same time helps me understand better how to recognise and manage challenging behaviour

  • ¬ I learned why these techniques are necessary in care sector,to keep both staff and service user safe when someone becomes aggresive.l now understand its about protecting myself while still maintaining dignity and respect for the service user.At first it felt a little awkward to coordinate the movements

  • ¬ My learning experience so far is great, the physical skills acquired is top notch. Before this course I had some troubling questions which this course has helped me to realize, this course really works well for me

  • ¬ The training was amazing, the topics were explained clearly, and I found the resources—like presentations and discussions, very help I’ve learned to be more confident, stay calm under pressure, and communicate effectively. Now, I feel more prepared to apply both my theoretical knowledge and practical skills at my work place

  • ¬ My learning experience was good .I now understand the breakaway techniques and how to handle a situation when danger is about to occur

  • ¬ Training was simple and clear, also understandable, However sometimes really hard to implement when in the actual situation

  • ¬ Made me little more confident

Aug'25
London

  • ¬ This year we found it a chance to also have rapport with staff as we now know them so much better and have been working together for someTime. Any issues were clearer and easier for them to explain as they know the service user much more. Also easier for them to give examples of problems they may havein supporting him at times. Some holds had been done incorrectly at times and the refresher was vital to ensure this should not happen

  • ¬ Felt genuinely pleased to bond more with members of the team and enjoyed the productive conversations in general with everyone

  • ¬ My learning experience with breakaway techniques has been very valuable and has given me greater confidence in maintaining safety in practice. From the theory sessions, I was able to understand the importance of de-escalation as the first approach, as well as the legal and ethical considerations around using physical interventions. The theoretical learning also highlighted the need to protect both the service user and staff while ensuring that any intervention is the least restrictive option

  • ¬ Invaluable. George is easy to speak to and explain any issues to without judgment

  • ¬ A good opportunity and an eye opener for me about how to manage situations safely and has highlighted what can go wrong very quickly

  • ¬ The refresher was okay and did really help bring to memory some new things

  • ¬ Throughout the course, any issues that arose were addressed promptly, ensuring a smooth and effective learning process. Overall, it's been a well-rounded and enriching experience

Aug'25
Plymouth

  • ¬ Course tutor was very keen on getting the right approaches and methods to be used for every situation that arises, he involved everyone, no one was leftbehind, we all had our fair share of studies, it was very worth it

  • ¬ It could be beneficial to include more scenario-based situations for practice

  • ¬ I've gone from being a passive learner to an active practitioner, understanding that the greatest skill isn't in the physical hold itself, but in the ability to prevent its need in the first place

  • ¬ With this program is has really helped me to know how to handle human beings and animals, and also how to be safe in terms of situations to handle yourself from being harmed and also how to engage with problems around you

  • ¬ I learnt how to recognise triggers, use de-escalation, and maintain dignity and safety through the STMVA theory. The physical practice built my confidence in safe holds, breakaway techniques, and teamwork, always using minimum force. Overall, the training has made me more confident and prepared to manage challenging situations calmly and safely

  • ¬ I gained valuable safety strategies that will help me provide high-quality care to my patients in the field

Sep'25
Potters Bar

  • ¬ My learning so far has been incredible and rewarding. The theory sessions gave me a strong foundation of knowledge, which was explained in a clear and practical way. The physical skills sessions were very useful, as well. I appreciate the support and structure of the course, and I believe the experience is preparing me well for the challenges ahead

  • ¬ My experience so far has been wonderful. The learning materials were so helpful. The physical classes where expository. I'm quite sur that with all I have learnt, I am well prepared for the task ahead

  • ¬ I found the information about trauma-informed care particularly valuable, as it reminded me to always consider the person’s background and emotional state during interventions

Sep'25
Plymouth

  • ¬ I now feel more confident and safe in the physical side of restraint. I also learnt a lot more than i expected on the theory side of things. I feel as though this course taught me more than i expected

  • ¬ It was very explanatory and gives me confidence I needed in this context of my work, I can bodly protect myself, my colleagues and service users

  • ¬ Excellent teaching , theory written well. Theoryvand physical lines up and understood together

  • ¬ Throughout this course, I've gained valuable knowledge and skills in managing behaviors that challenge services. In the theory sessions, I learned about de-escalation techniques, restraint methods, trauma-informed care, and the assault cycle model. I understood the importance of least restrictive practice options, risk assessment, and effective communication

  • ¬ Both my theory and physical learning experience brought back memories of the past, the physical skills practice sessions were so interesting

  • ¬ Believe by attending the course I have widened my knowledge both, physical and educational

  • ¬ Before joining the course, I had some concerns about how I would manage in physical situations, but the course helped build both my skills and confidence. The trainers were very approachable and created a safe learning environment where I felt comfortable asking questions and practicing at my own pace

Oct'25
Warrington

  • ¬ The 3 days was important for our hospital and will be confident to put into practice if we ever need to use restraint 

  • ¬ George and Geno were really friendly and supportive while also making sure the learning was fun and informative

  • ¬ Very proactive, takes care and consideration of the participants health and needs 

  • ¬ Good informative courses tutors kept the tuition at a good level of understanding. Enjoyable and feel positive in the achieved outcome

  • ¬ This was a great training, well presented very practical. The tutor was quite knowledgeable. Great

  • ¬ Very informative and helpful. I learned a lot from this course. He was so helpful.

  • ¬ Your passion for learning disability was fab . Next time please mention the relevant literature. Best practical teaching I've experienced todate outside of the criticism. 

Nov'25
Warrington

  • ¬ Very thorough and in depth. Knowledgeable 

  • ¬ Training was really good and informative, I enjoyed it thanks you 😊

  • ¬ Very thorough and passionate

  • ¬ He was very explanatory. It was a great experience.

  • ¬ This course was incredibly impactful, and the instructor was very detailed and professional.

  • ¬ The tutor made us believe in ourselves and he was so patient while teaching.

Dec'25
Manchester

  • ¬ I would like to say that their style of tutoring it's a world class act I really learnt a lot from the both of them and and I feel really comfortable of putting my training in to place at work 

Dec'25
Liverpool

  • ¬ Tutor is so well organized 

  • ¬ Tutor was very knowledgable I feel like I learnt a lot 

  • ¬ Course well handled and professional 

Dec'25
Warrington

  • ¬ Good communication. Excellent course

  • ¬ Very supportive with directions 

  • ¬ George is an amazing tutor and has made it possible for me to gain confidence in completing this successfully and with sufficient knowledge to take back into practice. Well done and I hope to have him as my tutor next year when I attend the refresher

  • ¬ Very knowledgable and supportive to participants during period of oberservation

  • ¬ Clear explanations, I liked being able to ask questions and also give feedback. The holds were relevant. Good knowledge. Breaks were sufficient 

  • ¬ Both tutors were really knowledgeable, patience and professional

Jan'26
Warrington

  • ¬ Found the course very thorough and enjoyed the enthusiasm of trainer. I feel prepared to use this in practice if necessary

  • ¬ He was very comprehensive and ensured we all had the correct skills before progressing. The first day I thought that he repeated himself a bit too much but he was great after this

  • ¬ Course was very in-depth enjoyed it 

  • ¬ He his practically good and friendly with teaching. Carried everyone along and make sure people are safe 

  • ¬ George was brilliant, he was intense but in an informative and positive manner that expanded my learning. I felt comfortable to ask questions throughout the training. I thoroughly enjoyed this training !

  • ¬ Highly knowledgable, thorough while keeping things from being overwhelming. Proceeded at a good pace for every individual, was safe and respectful while conveying the importance of situations

  • ¬ Professionally delivered training that positively exceeded my learning . Adapted learning styles visual and written.  Realistic practise practical sessions that consolidated my learning.  Excellent training 

  • ¬ Very Knowlegable, Enthusiastic and professional 

  • ¬ Very passionate and commited

Jan'26
Liverpool

  • ¬ Excellent training! Had a wonderful day with a lot of knowledge passed along

  • ¬ Excellent Course would like to do again

  • ¬ Very helpful and knowledgeable. Really enjoyed the course

Jan'26
Burnley

  • ¬ Enjoyed the course, tutors made the training fun and very engaging. Only down fall was the venue as it was cold 

  • ¬ George and Geno have provided invaluable assistance in facilitating my understanding of this course's content and guiding me through the theoretical components. Consequently, I now possess a comprehensive understanding of optimal support strategies for the individuals I assist, and I am well-prepared to manage incidents effectively. Thank you.

Feb'26
Warrington

  • ¬ The tutor was exceptional and quite experienced in the field.

  • ¬ They are both a great team, very helpful and made the training easy. Thank you both

  • ¬ Amazing teaching very explanatory, knowledge and interesting course.

  • ¬ The tutors were  amazing in all the training lessons, will recommend anytime looking forward to seeing them again 

  • ¬ They are fantastic tutors. Patient, appropriate, supportive and graceful while at it. They delivered such exceptional service

Mar'26
Liverpool

  • ¬ George was very helpful with supporting us to look at the right skills for the people we support and also troubleshooting skills to support TNA development

  • ¬ Really enjoyed the 3 days George was very helpful and supportive with looking at person centred skills for the people in our service. Appreciate the time he gives and the alternatives to different relevant scenarios

  • ¬ Brilliant, George & Jeno kept it interesting & we’re both very helpful.

  • ¬ They was very informative and they knew a lot of everything we asked and they was the best tutors I have ever had. Such a delight getting taught by them 

  • ¬ Great knowledge and good teaching methods and has helped expand my learning around a serious and important subject

Mar'26
Warrington

  • ¬ George and Geno were great tutors, they were informative, the pace of the session was great and they both showed lots of compassion

  • ¬ Very knowledgeable and had a bit of banter, very enjoyable

  • ¬ Excellent course, covered all areas an answered all queries an questions, very enjoyable

Mar'26
Macclesfield

  • ¬ Really good communication, fabulous training

  • ¬ He was very good, engaged everyone in the room and the course was interesting

Mar'26
Liverpool

  • ¬ They are really nice and focus on explanatory. They followed the course module and ensure participation

  • ¬ Excellent trainer great use of tone and pace, full empathy when needed and great control of the class. Natural engagement, one of the best sessions to experience thanks

  • ¬ Very good and informative course

Mar'26
Warrington

  • ¬ Good and approachable guys; helped my confidence get better with this type of training and scenario

  • ¬ They were both very knowledgeable and approachable. They were prepared and organised to deliver the training. They were welcoming and appropriately engaging throughout. There was one or two times when sessions could have started earlier, I’m not sure what the reason was for this. The roles could have been more balanced in terms of transitions, but overall I enjoyed the training and looking forward to developing further

  • ¬ Wonderful and also down to details in making sure that we understand everything about STMVA and Breakaway

  • ¬ They were excellent at their delivery, in short this is one of the best training sessions I have ever been

  • ¬ Veey good and showed a very tolerant andcaring attitude towards suppoet workera

Apr'26
Blackburn

  • ¬ They were thorough and very skilled in what they teach

  • ¬ They where both lovely and easy to ask questions 

  • ¬ Paul didnt always seem willing to listen to our experiences and points of view based on individuals experiences

  • ¬ I found alot of what Paul was saying was not revelevant to what the topic was at that time, this lost effect and lost concentration

Apr'26
Liverpool

  • ¬ Really knowledgeable  within the training. Excellent at all times. Kept professional not too serious at all times. Great training programme

  • ¬ Both really approachable and knowledgeable. Also very supportive throughout the course

  • ¬ They are professional in their duties 

Apr'26
Warrington

  • ¬ Very knowledgeable, friendly & accommodating

  • ¬ Both regularly checked learning and that people were ok during physical bits 

  • ¬ Really enjoyed the training , trainers put us at ease, knowledgeable and made training goid

  • ¬ Really enjoyed the course , tutors went at our pace was not rushed , really hot weather so they kept us hydrated 

  • ¬ Great session and learned some new techniques

  • ¬ Paul and Geno were excellent to work with and made the day fun

  • ¬ Amazing tutors really enjoyed the 3 days, very considering kind and enthusiastic 

  • ¬ Good trainers and thought about everyone’s feelings 

May'26
Liverpool

  • ¬ They were fabulous and wonderful trainners

  • ¬ Clear explanations, supportive approach, and very well delivered. I feel much more confident after the session. Thank you for your impact 

  • ¬ Both tutors were incredible! Patient and helpful at all times

May'26
Warrington

  • ¬ Very relaxed, so we learnt a lot quickly without feeling pressured or under stress. Really good trainers - thank you

  • ¬ Geno and John were friendly, welcoming, professional and knowledgeable. They always checked if anyone had any injuries to report and appeared to really enjoy teaching us. I would recommend these trainers to others and hope we get them again next year! Thank you Gena and John!

  • ¬ Very informative and made us all feel at ease

  • ¬ John and Geno were great tutors enjoyed the course which don’t normally

  • ¬ Really enjoyed the 3 days they made you feel relaxed 

  • ¬ Very happy to have been taught by John and Geno. The training was excellently delivered. Both tutors know their subject in and out. The very best of all tutors I have had, since doing the STMVA training.  Thanks to John and Geno 👍🙏

  • ¬ Very Professional, Informative & Helpful

May'26
Macclesfield

  • ¬ Really enjoyed it very knowledgeable

  • ¬ Training was very good

  • ¬ Training was interesting

  • ¬ Well presented

  • ¬ Really good training 

  • ¬ Lovely and friendly 

May'26
Burnley

  • ¬ Made course very fun and interesting.

  • ¬ Excellent training course delivered really well

  • ¬ Very good trainer

  • ¬ Friendly and educational 

  • ¬ They were engaging and interacting classes 

  • ¬ Brilliant very accommodating 

May'26
Blackburn

  • ¬ Breakaway training has been really good. The sessions are clear, well organised, and very practical. The tutors are excellent  supportive, knowledgeable, and easy to learn from. They explain things well and make sure everyone is confident before moving on. Overall, it’s been a positive and valuable experience so far

  • ¬ Was well informed and enjoyed 

  • ¬ Great session

  • ¬ Very knowledgeable, has to fully explain in different ways if needed. Easy to approach. Very helpful welcoming

  • ¬ The sit down non - physical educational parts of the course were very dry and not particularly neurodivergent friendly and repeating educational courses already completed in-house previously.Trying to take notes off screen and comprehending speedy read throughs and tutor imput is difficult all at once. *venue lighting and writing materials problematic which exasperated the situation. This isn't any criticism of the tutors who were excellent but a lot of the course content was recieved, in relation to the views of many of the staff attending, in a way thst specifically infringed on time that could be spend on more thorough restraint and breakaway techniques. Tutors were excellently regarding the restraint and breakaway side of course. Always supportive, giving deeper insight and thought provoking.

Jun'26
Warrington

  • ¬ Course was good with lots of information 

  • ¬ Great teachings 

  • ¬ Very knowledgeable and helpful thank you

  • ¬ Was really good explained really well 

  • ¬ They were great and explanation was great as well

  • ¬ Professional and adapted well fit weather 

  • ¬ Very good teaching style 

  • ¬ Excellent, really explained it well

  • ¬ The tutors where very supportive and had amazing knowledge

  • ¬ Both really lovely and accommodated for the heat. All techniques explained very well. environment felt safe and friendly. It was a good refresher and I feel confident now

  • ¬ Theu are amazing. Very nice, supportive and have a lot of knowledge. Very helpful

  • ¬ Thanking you for the putting a lot of effort to make me understand the concept easily

Jun'26
Blackburn

  • ¬ Very respectful and understanding helped loads very good tutors

  • ¬ Tutors were fantastic under the circumstances around the heat

  • ¬ Tutors where fantastic and very good communication and thoughtful to everyone with the heat

  • ¬ Very friendly 😊

  • ¬ Great session

  • ¬ Really good course, the tutors managed well during a heatwave and really looked after us

  • ¬ Tutors was fantastic and the session was not boring, they constantly engaged with us to keep it more entertaining and the session flew by while learning all the things to help us in our job. I am walking away understanding a lot more than I originally knew.  Thank you for a great teaching session! 

  • ¬ Tutor is knowledgeable  about the training  , and made leaning  seamless  and easy

  • ¬ Knowledgable and informative 

  • ¬ The tutor has insight into the course and was really good at explaining the course

  • ¬ The training was well presented 

  • ¬ George and Genoveve where fantastic

Jul'26
Warrington

  • ¬ Very good at explaining to each person and working at their pace

  • ¬ They were supportive and explained the concepts clearly 

  • ¬ Good method of training, very insightful

  • ¬ He’s amazing and full of energy to teach and making sure am getting it. Thank You George

  • ¬ Amazing teaching from two really lovely engaging people. Very comprehensive and informative while having a relaxed approach. Thank you! 

  • ¬ Really good and knowledgeable very approachable

  • ¬ Course was very detailed and covered everything and explained very well thank you 

  • ¬ Amazing training. Enjoyable and informative thanks so much

  • ¬ It was a very good experience

  • ¬ It was a great experience, and the tutor was extremely 👍 great!​

Jul'26
Prescot

  • ¬ Enjoyed the training, lovely tutors 

  • ¬ Really good and engaging

  • ¬ Lovely course, highly recommend 

  • ¬ John - Seemingly a little abrupt at first which left members feeling momentarily embarrassed but was soon explained/ rectified. Overall very positive, upbeat and down to earth. Clear & precise 

Aug'26
Lancaster

  • ¬ Fantastic course, which really meets the needs of our property 

  • ¬ They done a great job met all our expectation

  • ¬ Very informative, brilliant facilitators

  • ¬ Very relevant course,  needs to be done at least once a year

Aug'26
Warrington

  • ¬ They were fantastic. Learning pace was absolutely great

  • ¬ It's genuinely the most thorough course I've done in years..

  • ¬ Good, knowledgable, thorough

  • ¬ Very explicit course,easy to learn and understand,the tutor showed us in an easy way all the exercises for everyone to understand and be able to practice in a safely manner 

  • ¬ You were both great and so patient with  us all

  • ¬ George was a Great professional very concerned about the safety and wellbeing of myself and my service user's.I highly recommend his teaching skills.

  • ¬ Very friendly and knowledgeable. Carried everyone along.

  • ¬ I enjoyed the TMVA course. It was engaging, enthusiastic and very thorough, while still being easy to understand. The support throughout the course was excellent, and I felt my individual needs were listened to and met. I gained a lot from the course and feel much more confident as a result. Overall, a fantastic and supportive tutors !

Sep'26
Warrington

  • ¬ Inclusive - supportive - made the course interesting 

  • ¬ George was skilled and passionate about the approach. He was helpful and patient 

  • ¬ George is an extremely knowledgeable and competent tutor. He was able to support me in my training in an adaptable way to meet my learning needs and style. He is great at listening to concerns and breaking down the steps in a manageable way that instills the learning. Would definitely recommend George 

  • ¬ George was great, he kept us engaged throughout the whole three days, I really enjoyed when he made the holds realistic and struggled a little bit to show how it may happen in our services. Hope to see George again next year 

  • ¬ I have never had such confidence with this training. The way he taught and explained the skill is just beyond measure. Everything just sticks in your heard. Looking forward to embrace the skills in practice.

  • ¬ George was very thorough and knowledgeable and was good at demonstrating. He worked with us to make sure the pace was right, we had understood etc

  • ¬ George is a very decent tutor, he listens and answers every question and ensures everyone is involved. Thanks for being such an excellent tutor 

  • ¬ George was excellent in all his delivery approaches,  including how he broke down the tasks making them easier to digest, good demonstrations with the techniques and safety aspects, inclusive of everyone un the group (from my observations) and maintained despairing of the tasks in hand but keeping it friendly and professional,  much appreciated,  Mark 😊 

  • ¬ This is the second time I have had George as a tutor, I have worked for the company 12 year. And never had a tutor like him. He is friendly,approachable and very good at teaching. I have learnt so much from him and  only now do I feel confident in my role, as I now feel confident and knowledgeable regarding TMVA. Sorry to hear he may not be here next year and who ever takes over has big shoes to fill. I hope they continue to be as competent as George. Thanks George. Lisa

  • ¬ The tutor was strict and abit bossy he did not take in fact that people did not use the skills which we were taught he needs to understand that not everyone likes to be shouted at for not knowing a move or how to make a hand move need to lighten up as he can come across to bossy and is not nice to be single out in front of everyone for moves they have not had to use in nearly ten years of working at Millbrook which is very good on our part so he should thank us on not having to use TMVA.

Sep'26
Prescot

  • ¬ Course was delivered clear and consise .Tutors were patient and informative 

  • ¬ Very interactive and engaging. Quality delivery of theory and good demonstration of practical sessions.. 

  • ¬ Great and informative course. Lovely tutors, thanks for the day

  • ¬ It was an interesting training and very helpful for my work

  • ¬ They were amazing and impacted us with good knowledge also the breakaway technique where given safely

  • ¬ There teaching is very understandable

  • ¬ Shared good experiences

  • ¬ Great teaching very easy to follow and understand. I struggled understand something George was more then happy to explain things more dept for me to understand. I am very grateful for both George and Gemma's support

  • ¬ Really clear instructions and explained everything in detail 

  • ¬ The training was educating and impactful.

  • ¬ The training was interesting, fantastic and  very satisfactory

  • ¬ He training was so intensive and explanation  was give in such a way that everyone understood 

  • ¬ They are very calm and friendly 

Sep'26
Blackburn

  • ¬ Really informative , had a laugh along the way 

  • ¬ Answer any questions we had 

  • ¬ Knowledgable about the course 

  • ¬ Tutor was very knowledgeable and helpful 

  • ¬ Good knowledge and great skills. Great method of teaching 

  • ¬ Absolutely amazing tutor! So much knowledge and really kind and caring! :)

  • ¬ Really good learning experience. Wouldn't change a thing 

  • ¬ Excellent method of tutoring and very friendly and accommodating

  • ¬ Great course learnt new things 

  • ¬ Lovely people easy to ask questions wouldn’t change anything 

  • ¬ Our tutor have been absolutely brilliant in delivery the training. I now have more confidence going back to my service to apply all i have learnt if need be

  • ¬ Was very accomidating of my needs and any support required. And gave very informative answers

  • ¬ Thank you for the training to give us the skills to help us protect ourselves and the people we support

Sep'26
Accrington

  • ¬ Very informative. Great information 

  • ¬ Well presented with good knowledgeable content as well

  • ¬ Lovely people, lots of engery from that both, kept the training lively and flowing throughout the day

  • ¬ Great and funny

  • ¬ The teaching was great and engaging

Sep'26
Wirral

  • ¬ LOVELY AND TAUGHT IN A FUN MANNER THANK U

  • ¬ Experienced and very knowledgeable 

  • ¬ They are very interactive and engaging 

  • ¬ Very useful information to learn 

  • ¬ Excellent tutors i learnt a lot

  • ¬ Really enjoyed this training trainers were very helpful and enthusiastic learned lots of life skills today thank you so very much 

Oct'26
Macclesfield

  • ¬ Very friendly and good at demonstrating and checking we understand everything

  • ¬ Very passionate on teaching Very knowledge good course

  • ¬ Really enjoyed the course

  • ¬ George was very helpful

  • ¬ George was very knowledgeable and helpful. Thanks George.

  • ¬ Great course great day

Oct'26
Accrington

  • ¬ They were amazing! Job delivered fantastically

  • ¬ Really good pace explaining everything well

  • ¬ Fabulous very interactive

  • ¬ Very welcoming, teaching style was great really enjoyed 

  • ¬ There teaching style was quite interactive and they allowed everyone time to understand and practice each techniques

  • ¬ The were amazing, patient, interactive and ensured to carry everyone along to make sure we were all on the same page. They see to it that we learn at our own pace without any rush whatsoever

Oct'26
Prescot

  • ¬ I thought they explained things really well

  • ¬ I did learn a lot from today’s training

  • ¬ Excellent really thorough with explaining 

  • ¬ He is very good with the teaching 

  • ¬ Amazing tutors, really friendly and helpful throughout the course. Vibrant and professional

  • ¬ The above course was excellent. Thank you

  • ¬ The tutors are very experienced

  • ¬ Good course. Learned plenty to take with me in my new job. Thanks guys

  • ¬ Excellent training. Lovely trainers and they are so engaging thanks for a good day

  • ¬ George was a fantastic tutor and made us feel at ease, learnt a lot thankyou

  • ¬ I had a great experience with Goerge, He  was excellent at teaching, explaining everything clearly and making the learning experience enjoyable and easy to understand. His slides were very well-presented, professional, and easy to follow, which made the lessons even more effective. You can really see the effort and professionalism put into the training. I would highly recommend both the tutor and FYS Ltd to anyone looking for quality training and a great learning experience!

  • ¬ Great training explained all techniques thougher and showed several times so we all got it 

Oct'26
Wirral

  • ¬ They were really good and very good at teaching

  • ¬ Very informative,  helpful and happy to answer questions 

  • ¬ Great session with great support on how we can access greater support

  • ¬ Both tutoes were brilliant and very nice people with all the skulls we needee exicuted perfect

  • ¬ The tutors were fantanstic and impacted me very much

  • ¬ Would like the next level of training as this was good 

  • ¬ I found the trainings useful and the tutor sound really helpful

Oct'26
Warrington

  • ¬ Bloody brilliant and effective 

  • ¬ You was very good and informative 

  • ¬ Our tutor was amazing in his teaching

  • ¬ Thank you. Found it well paced, clear and interactive

  • ¬ George and [...] were really good and made the course a lot easier to understand than the year before

  • ¬ 'clear communication, great examples, positive reinforcement, clear instructions when informing of improvement

  • ¬ Amazing delivery of the course, George was very clear in communicating i don't feel that this course could be improved in any area

  • ¬ George was very professional but was able to have a laugh and joke with

  • ¬ He was very explicitly, and professional

  • ¬ Very knowledgeable, kind and approachable

  • ¬ I thought the teachers of the course was fantastic, the best course I have done, tutors even took the time to ask was I ok because I get a lot done of pan. Thank you so much 

  • ¬ I enjoyed the training it was completed at a steady speed and the trainers made sure everyone understood before moving to another hold 

  • ¬ Great theory and academic well referenced. Awesome practical side of the training. Overall, Excellent. 

  • ¬ Excellent teaching techniques, style and knowledge about the course

  • ¬ Overall excellent training and both tutor were very helpful and attentive 

  • ¬ Thank you for your support and guidance throughout my training sessions. 

  • ¬ Well researched training and up to date

Nov'26
Prescot

  • ¬ Very knowledgeable and ready to assist and tech until students have a full grasp of the procedures. Very wonderful tutors

  • ¬ He is a dedicated, supportive and approachable tutor who demonstrates patience, understanding and professionalism. He explains things clearly, encourages students to do their best and is always willing to offer guidance when needed. I appreciate his commitment, encouragement and the positive impact he has had on my learning experience. I would gladly recommend him.

Nov'26
Potters Bar

  • ¬ No suggestions for improvement, the course was very thorough. The tutor was highly knowledgeable, engaging, patient, and made sure all practical techniques were demonstrated and practiced safely.

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